Legal

Refund Policy

A clear, fair policy: full refunds before work starts, fair partial refunds during work, and a full refund if we don’t deliver.

Last updated: October 18, 2026

Refunds at a glance

  • Before work starts: full refund.
  • Launch plan, after work starts: no refund, because the deliverables are produced in the first days.
  • Grow and Scale, during the program: refund for the unused part of the plan.
  • We don’t deliver: full refund.
  • Results we never promised: not refundable.

Before work starts

If you cancel after paying but before we begin work on your order, we refund your payment in full. Work begins when we confirm your order and start the audit, and we will tell you when that happens.

During the work

Launch plans

Launch plans deliver audits, templates, reports and setup work in the first days of the order. Once that work has started, Launch plans are not refundable.

Grow and Scale plans

Grow (30 days) and Scale (90 days) run as programs. If you cancel during the program, we refund the share of the price for the remaining full weeks, after deducting the value of setup work already delivered. We will show you the calculation before processing the refund.

If we don’t deliver

If we fail to deliver the work described in your plan within the stated delivery time, for reasons on our side, you can ask for a full refund. If only part of the work was not delivered, we refund that part.

What is not refundable

  • Outcomes that depend on Google or your customers, such as the number of new reviews, your rating, your ranking or whether a reported review is removed.
  • Delays caused by missing access, late answers or information we needed from you.
  • Orders we stopped because we were asked to break Google’s rules. In this case, only the unused part of a Grow or Scale plan is refunded.
  • Payment fees, bank charges and crypto network fees.

How to request a refund

Email contact@revyurank.com with your order number and the reason for your request, within 14 days of the issue. We reply within 2 working days and send approved refunds within 7 working days.

Refunds are sent back through the original payment method where possible. Crypto refunds are sent at the USD value of your order, to a wallet address you confirm in writing. If you open a chargeback or payment dispute, please contact us first, as most issues are solved faster directly. See our Terms of Service for the full ordering terms.